Support & FAQ

Open Online Battle, create a room, and share the 4-letter code (or the link). Your friend enters the code to drop into your lobby for a 1v1 or 2v2. Everyone gets the same board, so it's pure skill.

Quick Match searches for a real online rival for a 1v1. If the queue is quiet or the connection fails, the game clearly switches to a local Practice Bot so you're never stuck waiting.

A seasonal event where you pick a country and your wins score points for it on a global leaderboard. Scoring is "best-squad" fair — each nation counts its top players — so small countries stay competitive. The Cup Fever '26 launch season runs through December 31, with player, country, and team standings.

No. Kobble Cup has no accounts and no email sign-up. You play with a device-generated anonymous id and an optional nickname you choose.

Active boards, Practice Battle, Tournament play, PvP rounds, and the rematch decision are never interrupted by ads. Contextual banners may appear on menus, Adventure, lobbies, and completed single-player results. Rewarded ads are opt-in, while forced interstitials are capped and can appear only after a session ends. Ad-Free Year and active Kobble Club membership suppress banners and forced interstitials; optional rewarded ads remain available.

Open the Shop or Kobble Club screen and tap Restore Purchases. Ad-Free Year, Kobble Club, and legacy lifetime Remove Ads are validated with the store and RevenueCat, so they return without a Kobble account. Make sure you're signed into the same App Store or Google Play account used for the purchase.

Use the Manage Subscription control in the app or open your App Store / Google Play subscription settings. Cancellation stops the next renewal; benefits continue until the current paid period expires. Store refund rules still apply.

Purchases are processed by Apple and Google, so refunds go through them. Request a refund from Apple or Google Play.

Yes. Adventure, Rush, Daily Bubble, and Practice Battle all work offline. The Daily board is built from the calendar date, so you get the same board as everyone else even with no connection — you just need to be online to post the score to the daily leaderboard. Online Battle, Quick Match, and the Tournament need an internet connection.

Kobble Cup uses a random Support ID to merge a minimal cloud backup of progression, cosmetics, and currency. Reconnect to the internet and restart the game first. If data is still missing, email us with the Support ID shown in the Tournament nickname dialog and a description of what is missing.

Nicknames and team names pass an automated profanity filter, but if you see one that slipped through, email kaironosllc@gmail.com with the displayed name and we'll review it.

First copy your Support ID and email it to us so we can delete the cloud backup, public names, team membership, scores, and related anonymous records. After deletion is confirmed, clear app data or uninstall to remove the local copy. See the data deletion page.

English, Spanish, Portuguese, French, German, Japanese, Korean, and Chinese. The game follows your device language automatically.

Recent iPhones (iOS) and modern Android phones. If you hit a device-specific issue, tell us your device model and OS version and we'll investigate.