How can we help?

No. Your café starts on your device with no account required. “Save your café” is an optional Apple/Google sign-in through Firebase that cloud-saves selected progress so it can follow you to another device.

Tap FOCUS!, choose a length, and start a Focus Brew. Mochi tends the café while you concentrate; when the timer ends, tap COLLECT to earn coins. A soft soundtrack plays and keeps going even when your phone is locked.

The free plan provides up to 25 focus minutes each day and the home teahouse. Mochi Slow Café Pro unlocks selectable 5- to 60-minute sessions, removes the daily focus cap, unlocks travel beyond home, and adds exclusive décor. Focus minutes, rank, destination discovery, and venue mastery still have to be earned by focusing.

Deep Brew is an optional mode that shields distracting apps during a focus session. On iPhone it uses Apple Screen Time. On Android it uses the Usage Access and display-over-apps permissions you grant in system settings. You choose the apps, selection and enforcement stay on-device, and the block lifts when your session ends. It earns a bonus reward.

Your passport journey spans Japan and a 20-destination Italy route. All 20 Italy destinations are playable, with store-hosted venue art downloaded on demand. Pro opens travel beyond the home teahouse but never grants rank, discovery, or mastery.

Manage or cancel anytime in your store account: iPhone → Settings → your name → Subscriptions; Android → Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription.

Open the app’s Pro screen and choose Restore Purchases, signed in with the same Apple ID or Google account you subscribed with.

The seven-day free trial is available only to eligible new subscribers. Apple or Google determines eligibility from the store account, not the in-app café account. If the store checkout explicitly shows the free trial, you are not charged until it ends and it then converts to the displayed paid subscription unless you cancel in your store account before renewal. If checkout shows a charge today, no trial is being applied. Reinstalling the app, clearing its data, or using a different in-app sign-in does not reset store trial eligibility.

If you chose Save your café, sign in with the same Apple or Google account to merge your cloud-saved rank, owned décor/cosmetics, recipes, care state, and journey progress. Without sign-in, Android automatic OS backup/device transfer is disabled; on iPhone, Apple may restore eligible local app data depending on your backup settings, but that path is not guaranteed. Your subscription follows the store account through Restore Purchases. Coins are not part of Firebase cloud progress. On iPhone, Restore Purchases may re-credit eligible coin packs from RevenueCat transaction history; Android coin balances do not automatically transfer.

When you are signed in, open Settings → Sign out. This disconnects cloud save and the app’s RevenueCat identity but preserves the local café on this device. You can sign in again later to merge cloud progress.

Use the Music control in Settings or during Focus Brew. The home café uses a soft ambient loop, while Focus Brew uses a separate focus track. Your choice is remembered, and home music pauses while the Focus setup or session is open.

Enable them in your system settings: iPhone → Settings → Mochi Slow Café → Notifications; Android → Settings → Apps → Mochi Slow Café → Notifications. The app only sends a local “your brew is ready” nudge.

Signed-out café progress is not sent to Kaironos cloud services. Android automatic OS backup/device transfer is disabled; Apple may handle eligible iOS app data through the device or iCloud backup settings you control. PostHog analytics and Sentry diagnostics are independent optional choices, each off until you explicitly consent and each withdrawable in Settings. Turning a choice off stops future collection but does not automatically erase data already retained by a provider. Purchases and requested cloud save use the limited data described in our Privacy Policy. We do not sell data, show ads, or track you across apps.

Use Settings → Erase local data to clear only this device. Use Settings → Delete account to remove an optional Firebase account and cloud-save tree. Apple requires one confirmation so its authorization can be revoked; Google asks for confirmation only when Firebase requires a recent login. If you are signed out, choose the provider for the account you want to delete; that authentication does not merge this device’s café into the cloud. Successful deletion clears this device and restarts onboarding. It does not cancel Mochi Pro billing or restore trial eligibility. The Data Deletion page covers exact steps and other provider-data requests.

No. Mochi Slow Café is a general wellbeing and focus app. It is not a medical device and does not diagnose or treat any condition. If you have health concerns, please consult a professional.